From a Word doc to a portal redesign. What started as turning a plain text draft into an E-book grew step by step: marketing liked it enough to print it for client events, then asked for infographics that regional offices could print and post, then had me bring that same look and feel to the existing portal's UI.

Effort opened doors. None of this was in the original ask. I kept adding value as the project grew, and that turned into a stronger relationship with marketing, and more opportunities down the line.